Virtual Direct Primary Care

With The CHAMP Plan’s™ Virtual Direct Primary Care benefit, employees and their families can access Virtual Direct Primary Care services up to 24 hours a day, 7 days a week, 365 days a year. You will also have a $0 copay!

Virtual Direct Primary Care Scope of Services 

Virtual Direct Primary Care gives patients access to healthcare providers 24/7/365 from anywhere via a smart device. It is best suited for patients with relatively minor conditions (who do not require a procedure) such as sinus infection, earache, sore throat, or UTI. It also provides episodic care to patients, similar to the care provided in urgent care centers, where patients typically see providers once for a relatively minor health issue without continuity of care

Conditions that may not be treated or addressed virtually:  

  • Serious or possibly life-, vision- or limb-threatening conditions that need to be seen in emergency rooms:
  • Neurologic symptoms suggestive of stroke
  • Chest pain
  • Moderate to severe shortness of breath
  • Trauma especially involving the head, neck, trunk, and serious trauma involving the extremities such as amputations or crush injuries

Non-life-threatening conditions that may not be managed via Virtual Direct Primary Care, but can usually be managed in a primary care provider’s office:

  • Persistent nausea and/or vomiting 
  • Moderate to severe shortness of breath 
  • Moderate dehydration 
  • Lacerations requiring repair 
  • Wounds requiring debridement, cleansing, and dressing


Office procedures that cannot be delivered via Virtual Direct Primary Care: 

  • Immunizations

Let Us Help You Take Advantage of Virtual Visits

Using the Virtual Direct Primary Care service keeps you protected from being around other sick individuals and helps you not expose others. You can meet with a healthcare professional from the comfort of your own home, at the touch of a finger. This sounds like a win-win in our book!

To learn more about how to use our Virtual Direct Primary Care feature, contact us today!

Ready to join the CHAMP Plan™?

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