Virtual Direct Primary Care

With The CHAMP Plan’s™ virtual direct primary care benefit, employees and their families can access virtual direct primary care services up to 24 hours a day, 7 days a week, 365 days a year. You will also have a $0 copay!

Virtual Direct Primary Care Scope of Services 

Virtual direct primary care (DPC) gives patients access to healthcare providers 24/7/365 from anywhere via a smart device. It is best suited for patients with relatively minor conditions (who do not require a procedure) such as sinus infection, earache, sore throat, or UTI. It also provides episodic care to patients, similar to the care provided in urgent care centers, where patients typically see providers once for a relatively minor health issue without continuity of care

Conditions that may not be treated or addressed virtually:  

• Serious or possibly life-, vision- or limb-threatening conditions that need to be seen in emergency rooms:
• Neurologic symptoms suggestive of stroke
• Chest pain
• Moderate to severe shortness of breath
• Trauma especially involving the head, neck, trunk, and serious trauma involving the extremities such as amputations or crush injuries